"Transformed how I handle customer calls"
I've been using the AI Voice Assistant for my boutique for about three months now and honestly it's been a game-changer. Before, I was missing calls constantly when I was with customers in the store. Now the AI picks up every single call, answers questions about our hours, products, and even takes messages. My customers are impressed — most of them don't even realize they're talking to an AI until I tell them. The voice is so natural and warm. Five stars without hesitation.
"Remarkably human-sounding"
We deployed this across our helpdesk tier-one support line and the results have exceeded every expectation. Call resolution times are down 40% because the AI correctly routes and handles the most common requests without human intervention. The voice quality is genuinely impressive — callers rarely notice it isn't a person. Setup took less than an afternoon and the team behind it was responsive during onboarding. Highly recommend for any organization looking to scale support without ballooning headcount.
"Solid product with minor quirks"
Our clinic uses the AI Voice Assistant to handle appointment reminders and basic FAQ calls. It works really well most of the time. The voice is pleasant and patients have responded positively. My only gripe is that occasionally it struggles with very thick accents or people who talk unusually fast — it asks for repeats more than a human would. That said, the developer team pushed an update last month that improved this noticeably. Overall a solid 4-star product that is clearly getting better over time.
"Never miss a reservation again"
Friday nights used to be chaos — the phone ringing off the hook while we're slammed with walk-ins. The AI Voice Assistant now handles all our reservation calls automatically. It checks availability in real time through our calendar integration, confirms bookings, and sends follow-up texts. We've seen a 30% increase in successfully captured reservations since we went live. The setup was straightforward and support was excellent. This is genuinely one of the best business investments I've made this year.
"Professional image on a solo budget"
As a one-person consultancy I can't afford to have a receptionist but I also can't afford to look like a one-person shop to potential clients. The AI Voice Assistant gives me a polished, professional front-of-house presence 24/7. Callers get a real-sounding voice that introduces my brand correctly, answers basic questions, and schedules discovery calls straight into my calendar. It has genuinely helped me close deals because prospective clients sense the professionalism from the very first interaction. Worth every penny.
"Strong performance, still growing"
We handle a high volume of inbound calls for order status, returns, and product questions. The AI Voice Assistant manages the majority of these without any human escalation. The natural language understanding is impressive — it handles multi-part questions and complex phrasing surprisingly well. I'm giving four stars rather than five only because the analytics dashboard could use more granularity. We'd love to see per-topic resolution rates broken out automatically. The core product itself though is genuinely excellent.
"A lifesaver for a small team"
Our non-profit runs on a shoestring and every staff member wears multiple hats. We were drowning in calls asking about donation processes, volunteer sign-ups, and event details. The AI Voice Assistant now handles all of that. Donors and volunteers consistently tell us how pleasant and helpful the experience is. One long-time donor even wrote us a letter specifically mentioning the "lovely person on the phone" — she was speaking about the AI! It freed up hours every week for our team to focus on actual mission work. Cannot recommend enough.
"Leads never go cold anymore"
In real estate, speed to lead is everything. Before the AI Voice Assistant, after-hours inquiries would sit until morning and by then the prospect had already called three other agents. Now every lead is answered instantly, qualified, and booked in for a callback. My conversion rate on inbound leads has jumped noticeably and I have data to prove it. The voice is natural, the conversation flows well, and the handoff notes it creates are detailed and accurate. This is my single biggest competitive advantage right now.
"Patients love it, setup was smooth"
We integrated the AI Voice Assistant to handle new patient inquiries and appointment scheduling after hours. The transition was smooth and our front desk staff were relieved to stop fielding the same FAQ calls repeatedly. Patient satisfaction scores in our follow-up surveys have actually gone up since we introduced it. The only reason I'm not giving five stars is we had a brief outage about two months in — it was resolved within a few hours but it impacted one morning of calls. Support was apologetic and proactive. All in all a very good solution.
"Best AI voice product on the market"
I've tested virtually every AI voice product out there because we're building in adjacent space and I needed to understand the competitive landscape. This one is head and shoulders above the rest in terms of voice naturalness, conversational fluency, and reliability. The latency is low enough that pauses feel human rather than mechanical. The intent recognition is accurate even with ambiguous phrasing. If you're evaluating AI voice solutions, start and probably end here. It's that good.
"Good concept, needs polish in edge cases"
The AI Voice Assistant handles our routine maintenance request calls pretty well and tenants have generally accepted it. However, when calls get emotionally charged — an upset tenant, an emergency situation — the AI sometimes doesn't pick up on the urgency and keeps following its standard script. We've had to program more aggressive escalation triggers ourselves. The base product is solid but for property management where emergencies happen, you need to invest time in customising the escalation paths. Once configured properly it works well. Middle-of-the-road for now but with potential.
"ROI was immediate"
We put the AI Voice Assistant on our sales line and service scheduling line simultaneously. Within the first month it had handled over 1,200 calls, booked 80+ service appointments, and handed 40 qualified sales leads to my team. The ROI calculation was almost embarrassingly quick. My sales team spends zero time on repetitive booking calls now and can focus entirely on closing. The voice quality is so natural that several customers asked my salespeople to "thank the nice person who took their call initially." Exceptional product.